Privacy Policy - Starcheck App

StarCheck ("we", "our", "us") provides tools that help business owners manage and respond to reviews from their Google Business Profiles. This Privacy Policy explains what data we collect, how we use it, and your rights regarding that data.

1. Information We Collect

  • Account Information: Email address, business name, and authentication details when you create an account or sign in.
  • Google Business Profile Data: When you connect your Google account, we access data permitted by the https://www.googleapis.com/auth/business.manage scope — including your Business Profile information, locations, reviews, and replies. We access this data only to display and manage your reviews within StarCheck.
  • Usage Data: Information about features you use, AI reply generations, and credit or subscription transactions.
  • Analytics (optional): Anonymous metrics on app performance and usage, collected only with your consent.

2. How We Use Your Information

We use collected data to:

  • Provide and improve review management services
  • Generate AI-powered reply suggestions
  • Display and sync your Google Business Profile reviews
  • Process subscriptions and payments
  • Send account and product updates
  • Improve the app experience through analytics (if consented)

We do not sell or share your information with third parties for advertising or unrelated purposes.

3. Data Security

  • OAuth tokens and other credentials are encrypted at rest and never shared.
  • All communications use HTTPS.
  • Access to personal data is restricted to authorized personnel only.
  • Regular security reviews and audits are performed on our infrastructure.

4. Third-Party Services

StarCheck integrates with the following trusted partners:

  • Google Business Profile API: to fetch and manage reviews (OAuth-based).
  • Stripe: for secure payment processing.
  • Supabase: for database, authentication, and secure storage.
  • AI providers (e.g., OpenAI): to generate suggested replies.

Each provider operates under its own privacy policy, and we ensure compliance with applicable data protection laws.

5. Google API Services Disclosure

  • StarCheck's use and transfer of information received from Google APIs comply with the Google API Services User Data Policy, including the Limited Use requirements.
  • We access Google Business Profile data only for the purpose of displaying and managing your reviews within StarCheck.
  • We do not transfer Google user data to any other app or service without consent.

6. Your Rights

You have the right to:

  • Access your data and view stored information
  • Disconnect your Google Business Profile at any time
  • Request deletion of your account and associated data
  • Export your review and account data
  • Opt out of analytics tracking

To exercise these rights, email us at privacy@starcheck.app.

7. Cookies and Tracking

We use essential cookies for authentication and functionality. Optional analytics cookies are used only with consent and can be managed in your browser settings.

8. Data Retention and Deletion

We retain your data while your account is active. When you delete your account or disconnect your Google Business Profile:

  • OAuth tokens and cached data are permanently deleted within 24 hours.
  • Subscription and billing data are retained only as required by law.
  • Backups are securely purged on a scheduled cycle.

You can request immediate deletion by contacting us at hello@starcheck.app.

9. Contact Us

For any privacy concerns or requests, contact: hello@starcheck.co